Bilingual Licensing Coordinator - JOR

National Youth Advocate Program•Duluth, GA

18h

About The Position

The Licensing Coordinator supports foster-family licensing by conducting home studies, assisting families through licensing and relicensing processes, and maintaining accurate documentation under structured guidance. This is an entry-level or non-credentialed role. The coordinator builds rapport with potential foster families, helps them complete required paperwork and training, supports licensed foster homes, and conducts home visits to check compliance with organizational, contractual, regulatory, and safety requirements. The role also includes annual evaluations and recertifications with supervisory oversight, participation in quality improvement and supervision activities, and reporting incidents to a supervisor. The position requires English-Spanish bilingual fluency, a bachelor's degree in Social Work or a comparable Human Services field, and frequent travel to homes.

Requirements

Bilingual in English and Spanish, with Spanish fluency required.
Excellent English verbal and writing skills.
Bachelor’s degree in Social Work or a comparable Human Services field from an accredited institution.
At least two years of direct-service work experience with youth and families is strongly preferred.
Working toward required foster parent certifications and/or training requirements.
Excellent organizational skills to manage multiple families through licensing and relicensing simultaneously.
Proficiency with desktop and laptop computers, internet search, people management programs, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
Valid state driver’s license, reliable transportation, and eligibility to drive for program services as required by contractual agreement.
At least 21 years of age at the time of hire.
Willingness to work flexible and non-traditional hours to support foster caregivers, families of origin, and persons served.
Flexibility and responsiveness to youth, foster caregivers, system partners, and internal customers.
Ability to remain objective and professional in all areas of job function.
Comfort with public speaking.
Tolerance and respect for the ideas and actions of others.

Responsibilities

Perform work consistent with NYAP’s mission, values, and philosophies.
Learn and implement applicable foster licensing rules, regulations, and policies in the assigned state.
Build rapport with prospective foster families, answer questions, and assist them through licensing.
Begin the licensing process after foster parents complete initial orientation.
Help potential foster families provide required information and complete paperwork in a timely manner.
Coordinate foster parent training and ensure parents register for and complete it.
Meet with foster parents experiencing licensing challenges and help identify and overcome barriers.
Develop comprehensive home studies for prospective families under supervision.
Maintain and update foster home records in appropriate systems.
Provide ongoing training and support to licensed foster homes.
Complete annual evaluations and recertifications of licensed foster homes with supervisory oversight.
Support foster parents through information, education, meetings, support groups, and one-on-one discussions.
Travel to homes to ensure compliance with organizational, contractual, regulatory, and safety requirements.
Participate in Continuous Quality Improvement activities monthly or quarterly.
Participate actively in weekly supervision as part of the foster parent recruiting and licensing team.
Report incidents to a supervisor as necessary.
Meet licensing and recertification goals established by the program director.
Perform other duties as assigned.