Bilingual Legal Services Case Manager

A Safe Place•Waukegan, IL

8d•Onsite

About The Position

A Safe Place is seeking a compassionate Bilingual Legal Services Case Manager to join their team and support their mission-driven work. This role involves providing crisis intervention, safety planning, and case management for clients preparing for court proceedings, with a trauma-informed approach. The organization aims to help survivors access necessary resources and contribute to a society free from violence. A Safe Place is the sole nonprofit in Lake County dedicated to supporting victims of domestic violence and human trafficking, offering services such as Emergency Shelter, Counseling, Intervention and Prevention programs, Courthouse Advocacy, and Housing. Their goal is to foster a community-wide response by raising awareness and creating a safer environment.

Requirements

Fluency in English and Spanish is required.
A high school diploma/GED with 3–5 years of relevant experience may be considered in lieu of a degree.
Strong verbal, written, interpersonal, and organizational skills.
Ability to work independently and collaboratively with clients, staff, courts, law enforcement, and community partners.
Demonstrated cultural sensitivity and commitment to trauma-informed, survivor-centered services.
Commitment to A Safe Place’s mission of supporting survivors and children and creating a community free from violence.

Nice To Haves

Bachelor’s degree in legal studies, social work, counseling, criminal justice, or a related field preferred.

Responsibilities

Conduct client intake, eligibility determination, needs assessments, and required documentation using a variety of different systems.
Develop individualized safety and service plans and connect clients with appropriate agency and community resources.
Assist clients with preparing and filing Orders of Protection and other court documents.
Accompany and support clients during court proceedings and explain court procedures, legal terminology, and available resources.
Advocate for clients and coordinate with courts, law enforcement, State’s Attorney’s Office, legal aid, and other legal-system partners.
Provide crisis intervention, case management, referrals, and ongoing survivor-centered support.
Maintain accurate and timely electronic records, data entry, and statistical reporting.
Educate staff, interns, volunteers, law enforcement, court personnel, and the community about domestic violence and survivor needs.
Participate in team meetings, training, and agency activities and perform other duties as assigned.