Bilingual Legal Assistant

LAW OFFICE OF KEVIN J MCMANUS LLC

1d•$10 - $13•Remote

About The Position

As a Bilingual Legal Assistant, you will serve as a critical point of contact for our Spanish-speaking clients during some of the most challenging times in their lives. Your ability to communicate clearly, compassionately, and professionally in both English and Spanish will help ensure our clients feel informed, supported, and cared for throughout their legal journey. This role is ideal for someone who enjoys building relationships, managing multiple priorities, and contributing to a team dedicated to providing outstanding client service.

Requirements

Fluent in both English and Spanish (written and spoken)
Strong written and verbal communication skills
Exceptional organizational and time-management abilities
High attention to detail and accuracy
Ability to manage multiple priorities and deadlines
Proficiency with Microsoft Office Suite and Adobe Acrobat
Ability to learn and utilize case management and legal technology platforms

Nice To Haves

Previous experience in a law firm, legal support role, or client-service environment
Personal injury law experience
Experience using Filevine or similar case management software
Experience obtaining medical records, bills, and supporting documentation
Ability to thrive in a fast-paced, team-oriented environment

Responsibilities

Serve as a primary liaison for Spanish-speaking clients.
Conduct client calls, meetings, and case status updates.
Respond to client inquiries, emails, and phone calls in a timely, solution-oriented manner.
Ensure clients receive consistent communication and support throughout their case.
Maintain accurate and organized client files within our case management system.
Draft and proofread correspondence and legal documents, including Letters of Representation and other routine communications.
Manage calendars, appointments, deadlines, and scheduling.
Complete assigned tasks and workflows within established deadlines.
Coordinate requests for medical records, medical bills, wage loss documentation, and medical reports.
Follow up with healthcare providers, employers, insurance companies, and vendors to obtain necessary records and information.
Track outstanding requests and proactively manage follow-up efforts to keep cases moving forward.
Work closely with attorneys, legal staff, medical providers, vendors, and outside professionals.
Contribute to a positive, collaborative team environment.
Identify opportunities to improve processes and client experience.