Bilingual Legal Assistant

KGS LAW PLLC • Houston, TX

5d • $19 - $22

About The Position

The Bilingual Legal Assistant provides overall support for attorneys’ business needs. The role communicates with prospective clients, conducts initial intakes, gathers information about potential personal injury claims, screens prospective claims according to Firm procedures and attorney guidelines, and maintains client information in the Firm’s case management system. The position also follows up with prospective and existing clients regarding outstanding information, documents, or next steps, and performs other duties as assigned.

Requirements

• Fluency in English and Spanish.
• Ability to prioritize and multitask.
• Deadline- and detail-oriented.
• Strong communication and interpersonal skills.
• Outstanding customer service skills.
• Ability to thrive in stressful environments.

Nice To Haves

• Previous legal experience is preferred but not required.

Responsibilities

• Communicate with prospective clients by telephone, email, and other approved communication methods.
• Conduct initial client intakes and gather relevant information regarding potential personal injury claims.
• Obtain client contact information, accident or incident details, insurance information, medical treatment information, and other information needed to complete the intake process.
• Assist with screening prospective claims according to established Firm procedures and attorney guidelines.
• Accurately enter and maintain prospective and new client information in the Firm’s case management system.
• Follow up with prospective and existing clients regarding outstanding information, documents, or next steps.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed