Bilingual Karen Treatment Coordinator

Amherst H Wilder Founda•St. Paul, MN

10d•Onsite

About The Position

Wilder Recovery Services is seeking a compassionate Bilingual Karen Treatment Coordinator to provide client-centered treatment coordination and support for individuals receiving substance use and co-occurring mental health services. This position plays a key role in ensuring clients have timely access to services, reducing barriers to care, and supporting continuity throughout the treatment process.

Requirements

Strong organizational skills
Cultural responsiveness
Ability to build trusting relationships with clients, families, healthcare providers, and community partners
Fluent in Karen and English
Skilled in the process of identifying and assessing a wide range of client needs
Knowledgeable about local community resources and how to use those resources for the benefit of the client
Successfully completed 15 hours of education or training on substance use disorder, co-occurring conditions, and care coordination for individuals with substance use disorder or co-occurring conditions that is consistent with national evidence-based standards (Training will be provided if candidate does not have this currently)
Must meet one of the following criteria: (i) Has a bachelor's degree in one of the behavioral sciences or related fields; (II) Has a high school diploma or equivalent; or (iii) Meets the qualifications as a mental health practitioner or alcohol and drug counselor

Nice To Haves

At least 1,000 hours of supervised experience working with individuals with substance use disorder or co-occurring conditions preferred.

Responsibilities

Manage referrals and coordinate access to treatment services
Answer incoming calls and respond to inquiries
Complete client intakes
Provide resources, education, and ongoing support to clients and their families
Schedule appointments, transportation, and other services that support engagement in treatment
Assist with continuity of care by coordinating with family members, caregivers, and other significant supports, when appropriate, to promote client engagement in treatment planning
Coordinate and follow up on medical services identified in the client's treatment plan
Provide resources, facilitate referrals to substance use disorder treatment, mental health services, primary care, and other services as identified through the comprehensive assessment or treatment plan
Assist clients in accessing community resources
Accurate documentation of all treatment coordination activities in accordance with agency policies and regulatory.