Bilingual Immigration Program Coordinator (English/Spanish) [Client Services, Community Outreach]

Catholic Charities of Central Colorado, Inc.•Colorado Springs, CO

5d•$20 - $25•Onsite

About The Position

Catholic Charities of Central Colorado is seeking a Bilingual Immigration Program Coordinator (English/Spanish) to support Family Immigration Services (FIS), a U.S. Department of Justice (DOJ) Recognized Agency providing trusted, low-cost immigration legal services. This part-time, onsite position (25 hours/week, $20–$25/hour) combines program coordination, community partnerships, and immigration legal case support. You'll coordinate volunteers and legal clinics, strengthen community relationships, assist with client documentation and case preparation, and maintain accurate program records.

Requirements

Bachelor’s degree in a relevant field and one year of relevant full-time experience. OR, Associate’s degree in a relevant field and three years of relevant full-time experience.
Fully bilingual in English and Spanish (oral and written).
Proficiency with Microsoft Word and Excel and ability to become proficient with other Microsoft programs, Adobe, and databases.

Nice To Haves

Prior immigration legal-service experience is helpful, but not required.
Transferable experience which may included, but is not limited to: program coordination, development and management of organizational systems and workflows; coordinating external partnerships coalitions, or referral networks; working in a legal office or in a similar office setting that required handling confidential information, meeting strict deadlines, and preparing detailed documents (e.g., title/escrow, insurance, medical, accounting, or government offices); working with grants or analyzing program data; or serving the immigrant and refugee community.
Ability to manage innovative programs and develop streamlined, effective systems to support successful implementation and advance the organization’s mission.
Excellent attention to detail.
Exposure to immigration law and/or programs that serve the immigration community is helpful.
Prior experience in a legal setting is helpful.
Ability to learn and accurately utilize various programs and databases.
Demonstrated self-starter.
Ability to work independently with little supervision and to work collaboratively within a team.
Comfort with uncertainty and innovation.
Strong time management and organizational skills, with ability to prioritize multiple important tasks, meet deadlines, and work under pressure.
Strong support for FIS’s mission and clients.

Responsibilities

Coordinate and manage outside partnerships and programs, which may include serving as a liaison between the organization, partner agencies, volunteers, and clients to ensure coordinated, high-quality services.
Coordinate activities and schedules of attorney and non-attorney volunteers.
Develop and participate in partnerships with other non-profit organizations and/or private attorneys to provide legal services to certain individuals from our service area.
Develop and participate in relationships and partnerships with parishes and parishioners of the Diocese of Colorado Springs to support the immigrant community.
Develop and participate in relationships and partnerships with other organizations and individuals to support the immigrant community.
Coordinate community presentations for immigrants or for the broader community.
Coordinate occasional legal clinics and other services to the community.
Coordinate client referrals to other attorneys and programs.
Utilize available agency data to track FIS strategic plan progress, gather data for grant applications and reports, and otherwise support FIS operations.
Provide friendly, welcoming, and professional customer service to FIS volunteers, partners, and others involved in or benefiting from these partnerships and programs.
Provide leadership in recommending improvements and adjusting processes in response to changing needs and realities.
Provide oral interpretation and written translation between English and Spanish.
Create, maintain and update client files; update electronic files and databases; complete forms; gather and organize evidence, application packets, and client documents; process mailings and filings; communicate with courts, agencies, witnesses, and clients; and copy and scan documents to support these activities.
Assist with client representation under the direction and oversight of the legal representative.
Provide friendly, welcoming, and professional customer service to FIS clients and potential clients.
Assist clients with technical competencies necessary to receive legal services, such as signing onto videoconferencing platforms, submitting documents, and signing up for necessary services.
Consistently, accurately, and timely enter data into existing systems.
Provide leadership in recommending improvements to client case management and documentation systems.
Carefully protect the confidentiality of all information and data related to client representation.