Bilingual Home Care Branch Supervisor

Abcor Home Health • Rockford, IL

5d • $43,000 - $45,000 • Onsite

About The Position

Abcor Home Health, Inc., is growing and we are hiring a bilingual Homecare Branch Supervisor to join our team in our Rockford, IL office. We prefer someone with previous homecare experience who understands the environment. Familiarity of senior homecare is a huge plus! This person must have supervisory experience as well as strong communication and customer service skills. Our business is all about providing enrichment to the community! We provide non-medical caregiving services for our clients who are elderly or disabled and require assistance in daily living tasks. As a Homecare Branch Supervisor, you will manage a caseload of clients, document client contacts and activities related to client services, serve as liaison between caregiver, client and referral sources, supervise a team of caregivers, manage caregiver schedules, ensure compliance with program provisions governed by IDOA, IDPH, DHS-ORS, Managed Care Organizations and VA, and assist with quarterly internal review audits of client and employee files.

Requirements

• High school diploma
• Previous supervisory or leadership experience, preferably in a homecare environment
• Ability to work in a fast-paced, ever-changing environment and can balance multiple priorities
• Strong interpersonal and communication skills with internal and external customers
• General knowledge of data entry and proficiency with Microsoft Office
• Must be authorized to work in the United States
• Bilingual in Spanish

Nice To Haves

• Previous homecare experience
• Familiarity of senior homecare
• Previous homecare experience with knowledge of the Illinois homecare industry

Responsibilities

• Manage a caseload of clients
• Document client contacts and activities related to client services
• Serve as liaison between caregiver, client and referral sources
• Supervise a team of caregivers
• Manage caregiver schedules
• Ensure compliance with program provisions governed by IDOA, IDPH, DHS-ORS, Managed Care Organizations and VA.
• Assists with quarterly internal review audits of client and employee files

Benefits

• Monthly Bonus up to $1000 based on performance
• Quarterly performance bonuses
• Medical, dental, vision, life and disability Insurance
• 401(k) with company match
• 13 PTO days for the initial calendar year of employment, prorated depending on the start date during the calendar year
• Paid Company Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED