Bilingual Hearing Care Provider-Tamarac, FL

WSA Americas•Tamarac, FL

8d•Onsite

About The Position

WSA is a global leader in the hearing aid industry, and HearUSA, part of the WSA group, is dedicated to reframing the world of hearing care. With an extensive network of independent Hearing Care Professionals and centers across the U.S., HearUSA aims to provide individuals with the highest standard of modern hearing health care. This role involves performing comprehensive hearing evaluations, hearing aid selection and fitting, and routine follow-ups, all while embodying the company's mission of 'Changing Lives through Simply Excellent Hearing Care'. The position also requires community outreach, adherence to state and federal guidelines, and a commitment to continued professional development.

Requirements

Experience in a similar Audiology or Hearing Aid Specialist role.
Active state license in Audiology and/or hearing aid dispensing.
1-5 years of experience preferred.
Ability to pay close attention to detail with a high degree of accuracy.
Basic or advanced written communication skills.
Experience interacting with customers/clients.
Ability to communicate detailed or technical information clearly, accurately and concisely.
Ability to work quickly, accurately and independently in a fast paced environment.

Responsibilities

Perform comprehensive hearing evaluation, hearing aid selection and fitting for all clients, employing best practices as defined by our client-centric service model of Simply Excellent Hearing Care.
Routinely demonstrates hearing aids as part of annual evaluations for clients to experience the sound and create the ‘wow’ moment of a personalized auditory simulation.
Evaluate test results in conjunction with client needs' assessment to make a personalized recommendation. Offers recommendation based on maximizing client benefits.
Perform routine follow-ups, clean and checks and hearing aid repairs.
Maintain skills in ear impression taking, earmold modification and recommendation of ALD accessories.
Embody HearUSA's ambition of Changing Lives through Simply Excellent Hearing Care.
Partner with the District manager, HCP Team Leads and L&D to adopt new initiatives aimed to grow your Center's revenue and change more lives.
Build a local community to proactively generate service demand and support marketing campaigns, such as to physicians and at health fairs.
Successfully completes one community outreach and/or physician marketing per quarter.
Comply with all State license laws, FDA guidelines, WSA policies and HearUSA Quality Practice Guidelines (QPG).
Operates in a HIPAA compliant manner, with documentation, outcome notes and referrals completed for all clients.
Engage in Continued Professional Development to maintain expertise in all aspects of service delivery, from consultative counseling to the selling, fitting and troubleshooting of current hearing aid technology.
Embraces our culture and values of Going Beyond Together, Pioneering for Better Solutions, and Passion for Impact.