Bilingual Group Underwriter

THE EMPIRE LIFE INS. CO

11h•Hybrid

About The Position

Empire Life is looking to hire a Bilingual Group Underwriter to join our Group Solutions - Underwriting team! We are actively seeking candidates to fill a current, open position. This role offers an opportunity to grow technical and functional skills within a transforming, medium-sized Canadian company that emphasizes innovation and industry-leading technology. The mission is to provide expertise and intelligent solutions to help Canadians navigate life with confidence.

Requirements

Bilingualism is required
Experience in the group insurance/financial services industry
Proven knowledge of group benefits products
Superior customer relations skills
Proficient in Microsoft Office Suite and able to navigate a CRM platform
Ability to work independently and as a team member
Ability to think logically, analyze, and solve problems
Ability to organize/schedule both people and information
Creative problem solver / data-based root cause solution bias
Language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Responsibilities

Ensure that non-complex requests to quote, amendment requests, and renewals are processed accurately and within established turnaround time to support business sales and profitability goals.
Support with quoting, amending and renewal activity in the non complex space - including core, core arrangements and specialty lines of business.
Use experience and judgment, in conjunction with Underwriting guidelines, product and service knowledge to determine optimal solutions to meet customer needs and requirements.
Ensure the profitability of group business through the use of subsidy application on both new business, renewals and amendments.
Develop and present a business case to support pricing decisions; conduct non-risk assessment and make decisions on final pricing within defined parameters.
Provide consistent interpretation of group insurance policy terms to customers and distribution partners in support of divisional goals.
Work collaboratively with other team members to support processing requirements.
Manage and execute all non complex underwriting related escalations internally within defined parameters - consulting and/or escalating to the manager where required.
Act as a key contact with distribution partners and internal stakeholders; escalate issues to management as required.
Practices consultative Underwriting that engages in proactive collaboration with internal and external distribution partners to develop creative solutions within defined parameters to support and achieve business objectives.
Act as a primary contact with external partners and internal stakeholders; escalate issues to management as required.

Benefits

Hybrid work model
Competitive salaries with annual pay increases
Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
Access to learning & development programs, and education/tuition reimbursement (role dependent), to support your professional growth and career advancement.
Competitive uncapped commission, for sales positions
A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, health and dental and a generous health account
Flexible work arrangements and an annual allotment of personal health days.
Four weeks annual vacation from hire date
A defined contribution pension plan with generous employer matching
Top up programs for parental leave and compassionate leave
Employer-sponsored wellness and recognition programs
A cash employee referral program