Bilingual Geriatric Support Services Coordinator (Spanish)

Mystic Valley Elder Services•Malden, MA

3d•Hybrid

About The Position

The Bilingual Senior Care Options (SCO) Geriatric Support Services Coordinator (GSSC) is responsible for assessing SCO-enrolled consumers for need and eligibility for in-home services, recommending service plans, providing information on available resources, and coordinating in-home/community services. The Bilingual GSSC maintains member records and works in close collaboration with the SCO coordinators and nurses to provide comprehensive service planning for elders in the community setting.

Requirements

A Bachelor's degree in Social Work or a related field.
Fluency in English and Spanish language.
Written and verbal communication ability in English/Spanish as well as knowledge of the Latino/Hispanic culture.
Strong interviewing and assessment skills
Excellent interpersonal skills with demonstrated ability to communicate across all levels, including staff, family and external partners
Ability to maintain confidentiality while working with sensitive information or in sensitive situations
Highly resourceful team player, with the ability to work effectively independently or as a team.
Demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible, or cannot be improved
Expertise in the following platforms: Microsoft Office 365 (Word, Outlook, Teams, Excel, and PowerPoint), Adobe Pro, Zoom and other web-based applications
Private Transportation and valid driver's license.

Nice To Haves

Social Work license.
Knowledge of and experience working with older adults in a community-based setting.
Experience with complex case management (medical or behavioral).

Responsibilities

Be knowledgeable regarding multicultural community services and programs.
Conduct initial and on-going assessment of consumers' health and functional status in various community settings including consumer's homes.
Participate in development of consumers' care plans, including determining appropriateness and need for in-home/community-based services.
Participate as part of consumer's primary care team including, attending team meetings, trainings, and joint home visits.
Arrange, coordinate, and oversee in-home and community-based services for consumers.
Monitor consumer's health status, in conjunction with care team, to assess for effectiveness of current services, need for additional services, and/or need for long-term placement.
Assist consumers with MassHealth redeterminations and other benefits paperwork, as requested and appropriate.
Serve as an agency resource for translating and interpreting.
Maintain consumer records in accordance with standards.
Assure consumers are connected to appropriate multicultural community programs and services that address social determinants of health and wellbeing.
Participate in interdisciplinary/collaborative model of case management.