Bilingual Fulfillment Coordinator
About The Position
The Fulfillment Coordinator contributes to administration of care management. Provides non-clinical support to the assessment and valuation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Fulfillment Coordinator performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. The Fulfillment Coordinator decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation. Use your skills to make an impact
Requirements
- Bilingual (English and Spanish)
- 1-2 years of Microsoft Office technical experience with Word, Outlook, and Excel
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Nice To Haves
- Associate's degree
- Demonstrated excellent customer service and communication skills
- Microsoft Access proficiency
- Familiarity with care and well-being resources
- Administrative support experience in a healthcare industry
Benefits
- Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Insurance Carriers and Related Activities
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
