Bilingual Fulfillment Coordinator

Humana • Miramar, OH

3d

About The Position

Become a part of our caring community and help us put health first The Bilingual Fulfillment Coordinator contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Bilingual Fulfillment Coordinator performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. The Bilingual Fulfillment Coordinator Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion. Use your skills to make an impact

Requirements

• Bilingual (English and Spanish)
• 1-2 years of Microsoft Office technical experience with Word, Outlook, and Excel
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Nice To Haves

• Associate's degree
• Demonstrated excellent customer service and communication skills
• Microsoft Access proficiency
• Familiarity with care and well-being resources
• Administrative support experience in a healthcare industry

Benefits

• Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being.
• Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.
• Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees