Bilingual Front Desk - Littleton Clinic - No Weekends

MOUNTAIN VIEW PAIN CENTER•Littleton, CO

3d•$18 - $20•Onsite

About The Position

The Front Desk Receptionist is the first impression of Mountain View Pain Center and plays a critical role in creating a welcoming, organized, and efficient patient experience. This role supports clinic operations by managing patient flow, scheduling appointments, coordinating care, and ensuring clear communication across departments. You’ll serve as a key point of contact for patients — both in person and over the phone, whether in English or Spanish — while maintaining accurate records, handling insurance information, and supporting smooth daily clinic operations.

Requirements

High school diploma or equivalent, some college preferred
Minimum 1 year experience as a receptionist in a fast paced environment
Minimum 1 year experience with medical scheduling
Strong customer service skills and patient-first mindset
Proficient computer and typing skills
Bilingual in Spanish and English required
Access to reliable transportation

Responsibilities

Welcome patients and visitors with professionalism, warmth, and compassion
Schedule, confirm, and reschedule patient appointments using clinic software systems
Answer incoming calls and provide accurate, timely information to patients and callers
Make outbound calls to reschedule appointments and meet minimum call attempt expectations
Coordinate appointment transitions for patients with multiple same-day visits
Facilitate Uber transportation for Personal Injury (PI) patients when needed
Collect and verify insurance information and process payments as required
Scan, upload, and maintain accurate patient documentation
Communicate promptly and effectively with clinical and administrative teams
Notify medical staff of patient arrivals and support patient flow throughout the clinic
Maintain a clean, organized, and professional front reception area
Support general administrative tasks as assigned