Bilingual Floating Teller I

CPM FEDERAL CREDIT UNIONMauldin, SC
Hybrid

About The Position

Bilingual Floating Teller (Full-time) Calling all customer service enthusiasts with a passion for providing exceptional personal service! Join CPM Federal Credit Union as a Bilingual Floating Full-Time Teller and make a meaningful impact by delivering top-notch service to our valued members. It's the perfect opportunity for aspiring banking professionals to gain invaluable experience and pave the way for a rewarding career. Leap today and embark on an exciting journey in the credit union industry! We are looking for a Bilingual Floating Teller who speaks Spanish to cater to our growing Spanish-speaking community. If you have Spanish language skills and a genuine desire to provide excellent service to our members, we invite you to join our team! The minimum starting pay for this role is $17.00 per hour. At CPM Federal Credit Union, we consider experience, skills, and internal equity when determining final compensation. This role requires someone flexible and willing to travel to accommodate branch scheduling needs. Must be fluent in Spanish and English.

Requirements

  • Must be fluent in Spanish and English.
  • Flexibility in working hours and adapting to changing staffing needs.
  • High school diploma or equivalent
  • Strong attention to detail and precision in financial transactions.
  • Excellent interpersonal and communication skills for professional member service.
  • Sales-oriented mindset, recognizing member needs and making suitable recommendations.
  • Familiarity with banking policies, procedures, and compliance.

Nice To Haves

  • Preferred prior teller or customer service experience.

Responsibilities

  • Deliver exceptional member service, ensuring their needs are met with utmost care.
  • Perform basic teller transactions accurately and efficiently, such as accepting deposits, verifying cash and endorsements, cashing checks, and issuing official checks.
  • Resolve member issues and concerns promptly and professionally, or direct them to the right staff for resolution, ensuring their satisfaction and providing high-quality service.
  • Listen attentively to members, identify their financial requirements, and recommend suitable Credit Union products and services to support team sales objectives.

Benefits

  • monthly incentive plan
  • employee discounts
  • 401(k) match
  • educational assistance
  • ongoing professional development
  • wellness programs
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