Bilingual First Line of Defense KYC Client Liaison Analyst for Japanese Corporate Banking

Mitsubishi UFJ Financial Group • New York, NY

11d • Hybrid

About The Position

The KYC Client Liaison Analyst is the primary point of contact between MUFG and its clients for Know Your Customer (KYC), Anti-Money Laundering (AML), and customer due diligence requirements. The role obtains and validates customer information, supports customer onboarding and periodic reviews, coordinates responses to compliance inquiries, and helps ensure regulatory requirements are met while maintaining a positive client experience and meeting due dates. The analyst also supports the division across the U.S. and serves as a key contact for KYC questions from Relationship Managers and other stakeholders.

The selected colleague will work at an MUFG office or client sites four days per week and remotely one day per week. The position supports Japanese Corporate Banking (JCB) customers and includes customer-facing communication in Japanese and English.

Requirements

• Bachelor’s degree or professional certification required.
• At least 1 year of professional experience.
• Excellent written and verbal English and Japanese communication skills, including the ability to read complex regulations and explain them to customers in a simple, concise manner.
• Proficiency in Microsoft Office products, including Teams, and ability to use Microsoft applications such as Copilot, Power BI, and Power Automate.
• Adaptability to change and a firm understanding of procedures and operating manuals.
• Attention to detail.
• Case management skills to meet due dates.
• Customer-facing skills.
• Strong organizational skills aligned with organizational strategies.
• Logical thinking, problem-solving, and decision-making skills.

Nice To Haves

• CAMS certification preferred.
• Banking experience preferred.
• Knowledge of CIP, CDD, EDD, and SpDD processes and policies related to BSA/AML, OFAC, and FinCEN regulatory requirements preferred.

Responsibilities

• Initiate new customer relationships and explain KYC and FinCEN requirements to customers, guiding them through onboarding.
• Collect KYC forms, corporate documents, ownership information, and identification documents; review the information and prepare accurate customer profiles and supporting documents.
• Assess customer risk factors and identify concerns.
• Coordinate with stakeholders to support smooth onboarding and guide Relationship Managers through process completion.
• Maintain understanding of bank policies, procedures, and products relevant to KYC, including credit, deposit, transaction banking, wire transfer, and trade finance products.
• Manage periodic and ad hoc KYC reviews for existing customers by obtaining and analyzing information and documents, explaining KYC requirements and MUFG standards, and completing reviews by due dates.
• Respond accurately and promptly to inquiries about KYC rules, regulatory requirements, and due diligence, and resolve discrepancies in a timely manner.
• Prioritize urgent reviews while keeping outstanding items on track.
• Identify and escalate trigger events, including ownership changes, mergers and acquisitions, and significant business changes.
• Handle client-related data updates in the bank’s system and collaborate with other teams to improve downstream process efficiency.
• Serve as the primary client contact for KYC matters, coordinate document requests to minimize customer burden, answer questions about compliance and onboarding, and maintain client relationships while meeting regulatory obligations.
• Perform other tasks and projects for JCB initiatives and managers as assigned.
• Attend meetings to provide KYC expertise and represent the front office as a KYC officer.
• Participate in optimization activities to improve operational accuracy and efficiency, and prepare or update operation manuals and procedures as needed.

Benefits

• Comprehensive health and wellness benefits.
• Retirement plans.
• Educational assistance and training programs.
• Income replacement for qualified employees with disabilities.
• Paid maternity and parental bonding leave.
• Paid vacation, sick days, and holidays.
• The role may be eligible for discretionary performance-based bonus and/or incentive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level