Bilingual Family Support Specialist

Schaumburg • Schaumburg, IL

20h • Onsite

About The Position

The Family Support Specialist is the first point of contact for families and carries out funding source requirements to confirm participant eligibility, identify the needs of children and families, coordinate and enroll participants in services, and track participation. The role supports improved social and psychological functioning for children and families and promotes family well-being and children’s academic functioning.

The position works on site and in the community from the Marletta Darnall Schaumburg Child & Family Center. It is full-time and hourly, generally during business hours, with flexibility required for special projects, home visits, and evening or weekend recruitment events. Compensation is $22.24–$25.00 per hour; offers are commensurate with experience, and bilingual candidates may receive additional compensation.

Requirements

• Bachelor’s degree in Social Work or a related field and/or Family Specialist Gateway Level 5 Credential.
• At least one year of experience working with families with children under age five.
• Bilingual in English and Spanish.
• Knowledge of community resources.
• Valid driver’s license, insurance, and a reliable vehicle.

Nice To Haves

• Case management experience.

Responsibilities

• Recruit families with children for program enrollment through regular scheduled outings, including in-person and/or virtual evening and weekend events.
• Complete and obtain essential documentation to validate the eligibility of applying families, including the selection criteria form, and ensure the most eligible families are enrolled.
• Coordinate placement of eligible children in center-based or home-based programs with the assigned Supervisor, Manager, and/or Director.
• Establish trusting, nurturing relationships with clients and participants.
• Work with the multidisciplinary team to ensure families receive support services based on their needs.
• Monitor children’s absenteeism and participation in alignment with the attendance protocol; contact parents and/or conduct team meetings to understand absences and create participation plans as appropriate.
• For center-based services, report absences of three days or more to the Family Support Services Supervisor or assigned Site or Program Supervisor for follow-up recommendations.
• For home-based services, report two consecutive missed visits to the Family Support Supervisor or assigned Site or Program Supervisor.
• Support parents, providers, and partners to ensure funding requirements are effectively implemented.

Benefits

• Medical, dental, and vision insurance.
• More than three weeks of paid time off in the first year, including the week between Christmas and New Year’s Day; PTO increases with tenure.
• 11 paid holidays.
• Supplemental insurance options.
• 401(k) with employer match.
• Leadership development opportunities and one-on-one mentorship through Emerging Leaders.
• Public Service Loan Forgiveness (PSLF): Brightpoint is an approved agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level