Bilingual Family Stability Coach

COMMUNITY SERVICES LEAGUE OF JACKSON COUNTY•Independence, MO

4d•$41,200 - $55,369•Onsite

About The Position

Community Services League (CSL), founded in 1916, is one of the Kansas City region’s largest social service providers. Through its mission and vision of collaborating on strategies that foster community stability and individual wellbeing, CSL maintains and delivers a variety of innovative anti-poverty programs that help move our community forward. CSL’s programming offers a full suite of case management, supportive coaching, and direct wrap-around services to assist our neighbors in creating stability in their lives and households. We assist individuals and families throughout the metro area, and, largely, our programming is in the areas of basic needs, family stability, workforce development, financial coaching, housing services, and community development. Our communities are full of families at varying degrees of stability. Stability (like poverty) is not a one issue situation. Usually, it is multi-issue (including housing, trauma, employment, transportation, and health). The issues influencing adult and family stability affect the children/students in a myriad of ways – including behaviors, attendance, and emotional wellness. A community and wrap-around approach is needed to truly help families. The Bilingual Family Stability Coach is responsible for assisting both Spanish- and English- speaking families with school-age children who are at risk of housing disruption, to remain stably housed and the children stably enrolled in their neighborhood school. The Coach will also work with the Independence School District’s Family School Liaisons, Fort Osage School District and Blue Springs School District Social Workers, and other community partners to strengthen community and family engagement for family stability. The Coach will work with neighbors to identify strengths and barriers, outline action steps and milestones, provide layered services along the way to help neighbors learn and practice new skills … all the while allowing the neighbor to remain in charge of their own progress. The Coach will also partner with the CSL team to ensure a wrap-around, integrated approach to family stability and financial upward mobility. The Family Stability Coach will report to CSL’s Vice President of Family Stability. Most of the Spanish-speaking caseload may reside in western Independence, but families on your caseload can reside in all of Eastern Jackson County – ranging from all over Independence, to Buckner, Oak Grove, and Blue Springs. In addition, the Bilingual coach will need experience and knowledge of working in immigrant communities. The coach will be expected to understand cultural competencies as it relates to people, poverty, varying backgrounds and experiences. This position has multiple CSL locations, available for hire.

Requirements

High school diploma/GED equivalency
A minimum of two years’ experience in similar field.
Must be familiar and have experience working in Spanish-speaking immigrant communities.
Familiarity with Independence and surrounding communities and their resources
Must have experience and the capacity to work with neighbors in a wide variety of life circumstances, from a variety of backgrounds, and with a resiliency-minded lens.
Working knowledge and understanding of trauma informed, mental wellness principles and practices.
Willingness to learn.
Bilingual in Spanish/English

Responsibilities

Using a strengths’ based and trauma-informed coaching model, the Bilingual Family Stability Coach will partner with neighbors (clients) in identifying short and long-term goals. Most coaching occurs 1-on-1, with the occasional group coaching model.
Liaison with school staff and community partners to identify families with school-age children who are at risk of housing disruption.
Work with neighbors with unstable housing factors and/or at risk of losing their housing to stabilize their household situation.
Use and assess a variety of mental wellness tools, including resiliency and self-care with families.
Meet people where they are and understanding that stability may be a long-term, multi-tiered process and not a one-time event. An ongoing relationship with neighbors is an expectation.
Be prepared to share all that CSL offers, explaining the coaching and integrated models we operate from to others.
Be able to identify eligible candidates for the Family Stability Program and be able to establish good and quick rapport with referrals.
Attend required meetings with CSL staff and relevant industry meetings.
Attend required FSP (Family Stability Program) staff meetings each month.
Attend relevant integrated service and site-specific team meetings.
Translate and interpret materials as needed, primarily for families within the Family Stability Program.
Maintain organized files, multiple databases and timely data input in compliance with grants and required guidelines.
Organize your calendar and manage contacting your own referrals and caseloads in a timely manner so that enrollments occur and so that monthly appointments are held with each enrolled family on your caseload.
Have a total of at least 25-30 families in a calendar year on your caseload.
Develop and maintain client files with all documents, verifying program requirements have been met.
Develop, create and provide accurate reports in a timely manner, as needed, to evaluate and/or support proposed projects or programs.
Communicate with Financial Coaches, and when necessary, the Career Development, WorkForce Development, Housing, or Vocational Rehabilitation departments, when your family needs or requests multiple services.
Work with neighbors to create goals, action plans and celebrations. Using a strengths-based, trauma-informed coaching model, neighbors take the lead in these conversations.
Assist the team in a front coverage rotation at an assigned-site location.
Liaison with school staff and community partners to identify families with school-age children who are at risk of housing disruption.
Coordinate continuity of services with partner agencies and coordinate services in the community in a culturally competent manner.
The coach may also need to seek out new community partners and resources, and maintain current community or school partnerships already established.
Build and maintain strong community partnerships with organizations that will work with vulnerable populations.
Outreach at/and Help with special events (trainings, outreach, and individualized efforts) geared toward our community building approach for family stability.
School partnerships. There may also be times where you will be asked to represent CSL at various school locations and/or on School committees.
A strong candidate must be able to work independently and take the initiative on getting things done within the given parameters; have a basic understanding of networking skills; be organized and able to manage time; have a basic understanding of computer skills; and have strong team building skills.