Bilingual Family Partner - Family Success Center

Partnership for Maternal & Child Health•Irvington, NJ

21h•Onsite

About The Position

The Unity Family Success Center Family Partner is responsible for welcoming participants to the center in Irvington, NJ, conducting intake tasks, and connecting families with needed resources. The Family Partner serves as a welcoming presence and a key point of contact for the community, helping to create a safe, organized, and family-friendly environment. The Family Partner also conducts presentations and outreach activities.

Requirements

Associates degree in a Human Services-related field is required; a bachelor’s degree is preferred. We can also consider commensurate experience in place of a Human Services-related degree
Two years of experience required in implementation of community-based services or human service programs
Experience in the provision of prevention related programs required
Bilingual fluency in reading, writing, and speaking English and Spanish is required
Excellent verbal, written, and interpersonal communication skills
Excellent organizational skills and attention to detail
Proficient with Microsoft Office Suite

Nice To Haves

Three to five years of administrative experience preferred

Responsibilities

Greet visitors, both in-person and via phone, in a professional and friendly manner, including offering welcome tours
Instruct all participants to complete the appropriate program forms and direct participants appropriately
Connect families to needed resources (including providing information, referrals, and advocacy) in a strength-based, professional, and non-judgmental manner
Assist with Family Success Center activities and events including marketing, outreach, registering families, set-up/cleanup, etc.
Track information daily on any services provided to families and report data to management on a monthly basis
Translate program materials into Spanish to ensure accessibility and cultural relevance for Spanish-speaking participants including workshops, outreach materials, and written communications
Interpret and adapt workshop content into Spanish to maintain accuracy, clarity, and engagement while aligning with program goals and learning objectives
Facilitate and deliver workshops in Spanish, ensuring effective participant engagement, comprehension, and inclusion of Spanish-speaking families in all program offerings
Assist with tracking and organizing materials and program supplies/inventory
Assist with office functions, including mail processing, catering for various activities and events, service on various office machines (postage, copier, etc.)