Bilingual English/Spanish Childcare Specialist

Center For Family Life in Sunset Park • Brooklyn, NY

2d • Hybrid

About The Position

The Childcare Assistance Coordinator helps families access and maintain childcare assistance by screening for eligibility, coordinating enrollments, supporting childcare providers, conducting recertifications, maintaining case records, and connecting families to childcare and other community resources. The role also tracks program data, collaborates with partners and stakeholders, and supports program outreach and advocacy efforts.

Requirements

• Associate’s degree or high school with relevant experience
• Bilingual in English and Spanish
• Experience in community engagement or other forms of direct service
• Knowledge of the NYC childcare landscape or willingness to learn
• Excellent telephone and email etiquette
• Proficient in data entry and MS Office tools: Word and Excel
• Demonstrated cultural competence with immigrant communities
• Friendly, highly dependable, and flexible

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Collaborate with agency staff and community service providers to identify families in need of childcare assistance
• Screen families for eligibility utilizing a standardized tool and complete applications
• Enroll childcare providers in the program and assist them in enrolling children
• Build knowledge/expertise of the NYC childcare landscape in Brooklyn to assist families to connect with childcare as needed
• Determine the appropriate childcare type and setting to meet the family’s eligibility and needs
• Conduct yearly recertifications for continuing eligibility and enrollment
• Utilize excellent communication skills to engage families and childcare providers, troubleshoot, and assist them with successfully using assistance
• Conduct visits to childcare providers
• Provide information or referrals for childcare for families who are not deemed eligible for assistance through the project
• Refer all families to CFLSP Benefits Access & Enrollment team, and to other CFLSP programs and resources as needed
• Collaborate with the fiscal department to track and distribute funds
• Track childcare enrollment and recertification
• Maintain project data
• Create and maintain case records for each family and provider
• Attend meetings with the project team, funder, and stakeholders
• Participate in advocacy efforts as requested

Benefits

• Medical, dental, vision, and life insurance benefits
• Opportunity to participate in additional voluntary life insurance
• Disability insurance
• Flexible spending account
• 403(b) retirement plan, including employer match and employer non-elective contribution at the employer’s discretion
• 12 holidays
• 2 floating holidays
• Up to 20 paid vacation days per year
• One paid sick day per month

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree