Bilingual District Manager

Loblaw Companies Limited • Montreal, QC

34d

About The Position

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®. At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Roles Mandate Reporting directly to the Sr. Director, Lead Affiliated Independents, you will provide operational support to our retailer/customers, and drive to grow our business through new customer opportunities. The Affiliated Independent Team helps food businesses succeed in communities and neighbourhoods across Canada. We do this by striving to be Easy Business Partners as we grow and strengthen our brand, evolve processes, provide insights, as well as new merchandising and marketing initiatives, and leverage the strength of Loblaw to be Canada’s #1 wholesaler to independent retailers.

Requirements

• Exceptional customer service skills and a talent for building customer loyalty.
• Strong financial acumen to deliver outstanding business results.
• A commitment to delivering consistent results every day.
• Requires an ability to apply concepts and theories to improve results.
• Requires interpersonal skills to resolve situations where there may be some level of conflict, stress or uncertainty.
• Adaptable to set and prioritize work with varying exceptions.
• Able to work with diverse personalities and styles.
• Communicates with clarity, both written and in verbal situations either one to one or group situations.
• Computer skills to produce and interpret reports, documents and presentations.
• Professional manner, tact, and diplomacy.
• Greater than five years grocery retail or equivalent.
• This role requires frequent and effective communication with a diverse range of stakeholders across Quebec and the Atlantic region, including customers, store staff, and regional teams, in English and French.
• Proficiency in both English and French is essential to ensure seamless operations, provide superior customer service

Nice To Haves

• Wholesale experience an asset.

Responsibilities

• Be accountable for achieving sales and P&L targets.
• Monitor the competitive environment in your market and propose unique responses.
• Be constantly on the lookout for great stores to join our portfolio.
• Influence, coach and motivate retailers to provide an exceptional shopping experience for customers.
• Be committed to maintaining merchandising and operational guidelines.
• Provide input to the Senior Director and other business partners to help shape business unit strategy.
• Build sustainable, long-term relationships with the independent retailers in your respective territory.
• Promote our Brand and Banner to grow our business.
• Perform regular customer visits.
• Analyze sales data and financial data including P&L statements to monitor the financial success of the independent retailers and highlight potential growth areas.
• Communicate operational ideas and best working practices, visual merchandising and process improvement suggestions.
• Communicate regularly with store owners and their teams to resolve issues or concerns promptly, coordinating between customers and Store Support and provide recommendations as required.

Benefits

• We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed