Bilingual Diabetic Educator - Certified

Valley Health Systems•Holyoke, MA

About The Position

Valley Health Systems, Inc., parent company of Holyoke Medical Center, is seeking an experienced Diabetes Care and Education Specialist for its Endocrinology & Diabetes Center. The role provides comprehensive diabetes education and self-management support, working collaboratively with endocrinologists and the multidisciplinary care team to help patients manage diabetes and improve their health and quality of life.

Requirements

  • Current Massachusetts professional license or credential as an RN, LPN, or Registered Dietitian (RD/RDN).
  • Knowledge of diabetes management, insulin therapy, CGMs, insulin pumps, and other diabetes technology.
  • Strong patient education, communication, and care coordination skills.

Nice To Haves

  • Certified Diabetes Care and Education Specialist (CDCES) credential preferred; candidates working toward certification may be considered based on experience.
  • Experience providing diabetes education in an ambulatory, endocrinology, community health, or similar clinical setting preferred.
  • Pump training experience strongly preferred.
  • Bilingual Spanish/English preferred.

Responsibilities

  • Provide individualized diabetes education and self-management support.
  • Educate patients on glucose monitoring, medications, insulin administration, nutrition, physical activity, and prevention of diabetes-related complications.
  • Provide education and support for insulin pumps, continuous glucose monitors (CGMs), and other diabetes technology.
  • Assist patients with initiation and ongoing use of diabetes devices within professional scope of practice.
  • Review glucose data and communicate relevant findings to providers.
  • Collaborate with endocrinologists and other care-team members to support individualized treatment plans.
  • Coordinate with diabetes technology representatives when additional device-specific education or training is needed.
  • Maintain accurate and timely documentation of patient education and interventions.
  • Serve as a diabetes education resource for patients, staff, and the multidisciplinary care team.

Benefits

  • Low-cost health insurance with no deductibles when using HMC services.
  • Dental and vision insurance.
  • Free disability and life insurance.
  • 403(b) plan.
  • Up to $7,000 in degree/tuition reimbursement.
  • Free onsite parking.
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