Bilingual Customer Service Specialist (Spanish)

Sherwin-WilliamsDetroit Lakes, MN
Onsite

About The Position

The individual selected for this role will be expected to work at Store #721159, located at: 990 US Highway 10, Detroit Lakes, MN 56501. This is a new store Scheduled to open on/about 15 June 2026. This role may require training shifts at multiple locations. Training locations may include the Moorhead and Fergus Falls Sherwin-Williams Paint Stores. This is a part-time role with pay starting at $17.02 Hourly. This role requires bilingual fluency in Spanish and English. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Requirements

  • Bilingual fluency in Spanish and English

Responsibilities

  • Determine customer needs
  • Answer customer questions about Sherwin-Williams products
  • Recommend the right solutions
  • Promptly resolve customer concerns
  • Ensure maximum client satisfaction
  • Stay up-to-date with product features
  • Maintain the high quality and visual standards of the products and store
  • Achieve excellent customer service
  • Consistently meet the store’s sales goals

Benefits

  • Rewards
  • Benefits
  • Flexibility to enhance health and well-being
  • Opportunities to learn
  • Develop new skills
  • Grow contribution
  • Inclusive team
  • Commitment to communities
  • Retirement
  • Health care
  • Total well-being
  • Daily commute support
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