Bilingual Customer Service Representative
Waste Connections•Murfreesboro, TN
•Onsite
About The Position
One Waste / Waste Connections is currently looking for a Bilingual Customer Service Representative to join the team in Murfreesboro! Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community.
Requirements
- 2 years of high volume Customer Service experience
- Experience with Microsoft Word, Excel and Outlook
- Excellent verbal and written communication skills
Responsibilities
- Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
- Accepting payments from customers, researching customer billing inquiries and updating customer account information.
- Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
- Other duties as assigned
Benefits
- Competitive Compensation
- 401(K) with company match
- Medical, Dental, Vision
- Employee Assistance Mental Health Program
- Emergency Travel Assistance
- Prepaid Legal Plan
- Scholarship Opportunities for kids
- Employee Stock Purchase Plan
- Employee Relief Fund
- Life, Short Term/Long Term Disability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
