Bilingual Customer Service Representative
AutoPayPlus•Orlando, FL
•Onsite
About The Position
AutoPayPlus is looking for energetic, bilingual (English/Spanish) customer service professionals to join our full-time, onsite team in Downtown Orlando. If you're passionate about helping others, enjoy working in a collaborative environment, and are looking to build a rewarding career in financial services, we'd love to meet you.
Requirements
- Fluent in English and Spanish
- High School Diploma or GED
- 2+ years of customer service, call center, banking, financial services, or administrative experience
- Strong communication, problem-solving, and computer skills
- Ability to pass a background and credit check
Nice To Haves
- Experience in financial services, banking, lending, loan servicing, or CRM systems
Responsibilities
- Assist members with account and payment inquiries
- Deliver exceptional customer service in both English and Spanish
- Resolve member concerns with professionalism and empathy
- Maintain accurate account documentation
- Partner with internal teams to provide a five-star member experience
Benefits
- 100% Employer-Paid Medical, Dental & Vision Insurance
- Quarterly Performance Bonus Opportunities
- Generous PTO & Paid Federal Holidays
- Paid Training & Ongoing Career Development
- Friday Breakfast, Weekly Snacks & Employee Appreciation Events
- Supportive, Team-Oriented Culture
- Convenient Downtown Orlando Location
- Opportunities for Internal Growth & Promotion
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
