Bilingual Customer Service Representative
NovaCare Rehabilitation•Canonsburg, PA
•Onsite
About The Position
Bilingual Customer Service Representative – Spanish/English – Healthcare – $16.50+/hr – No Weekends Location: 400 Technology Drive Canonsburg, PA | On-Site Position Are you fluent in Spanish and English? Do you have a passion for helping people and solving problems? Join Select Medical as a Bilingual Customer Service Representative, where you’ll support patients and healthcare providers in a professional, compassionate environment. This is a full-time, on-site role with no weekend hours and plenty of room for growth in the healthcare industry.
Requirements
- Fluent in Spanish and English (speaking, reading, and writing)
- Excellent communication and customer service skills
- Comfortable working in a fast-paced, office-based environment
- Familiarity with Windows-based computer systems
- High School Diploma or GED
Nice To Haves
- 1+ year of customer service, medical office, or call center experience
- Experience with medical billing, insurance, or front desk operations
- Familiarity with Windows-based computer systems
Responsibilities
- Answer calls and emails, process payments, and respond to inquiries
- Help patients understand insurance claims, balances, and account details
- Document all communications and update internal billing systems
- Distribute mail, follow procedures, and provide departmental support
- Follow HIPAA regulations and internal policies to protect sensitive information
Benefits
- Health, Dental, Vision, 401(k) with match, PTO & more
- Paid Training & Orientation
- Paid Time Off (PTO) & Extended Illness Days (EID)
- Life Insurance & Prescription Coverage
- 401(k) with company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
