Bilingual Customer Service Representative

TEKsystems•Houston, TX

8d•$15 - $17•Onsite

About The Position

This is a Contract to Hire position based out of Houston, TX 77038. The role is responsible for organizing all keys, organizing and filing documents. The representative will actively communicate with many different departments and/or teams and customers in person or over the phone. A key responsibility is processing payments from successful bidders and ensuring that superior customer service is always delivered to all customers. Other duties may be assigned as needed.

Requirements

Previous work experience where you worked in-person with customers
Experience using computers, and able to learn to use new technology and software
Excellent keyboarding skills for data entry
A commitment to providing fantastic customer service
Able to work well and maintain a positive attitude in high-pressure situations
A friendly, outgoing, patient personality
You thrive working as part of team, pitching in wherever you’re needed
Bilingual in English and Spanish
Strong customer service and communication skills
Basic administrative and organizational abilities
Attention to detail and ability to multitask in a fast paced environment

Responsibilities

Organizing all keys
Organizing and filing documents
Actively communicate with many different departments and or team’s and customers in person or over the phone
Processing payments from successful bidders
Ensure that superior customer service is always delivered to all customers
Perform other duties as assigned