Bilingual Customer Service Representative
Waste Connections•Dallas, TX
•Onsite
About The Position
Waste Connections is looking for a Bilingual Customer Service Representative to join their team in the East Dallas, TX site. This is a very fast-paced position, similar to a call center role. The company offers a competitive compensation package with excellent benefits.
Requirements
- Bilingual in Spanish
- Type 40+ wpm
- Basic computer skills
- Excellent communication, listening, time management, and organizational skills
- 1-2 years customer service experience
Responsibilities
- Answer phone calls from customers and assist with their questions or concerns.
- Resolve problems related to service or billing.
- Sell residential, commercial front load, and temporary roll-off service.
- Support existing accounts and ensure customer retention.
- Work with other departments to satisfy customer requests for service.
- Accurately escalate issues to management as appropriate.
- Proactively communicate with or respond to customers in support of Company pricing initiatives.
Benefits
- medical
- dental
- vision
- flexible spending account
- long term disability
- life insurance
- 401(k) retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
