Bilingual Customer Service Representative

Florida One Insurance • Dallas, TX

2d • Onsite

About The Position

Texas One Insurance is hiring a Licensed Insurance Agent – General Lines for a full-time, onsite role focused on guiding clients to the right coverage and supporting policy needs with accuracy and professionalism. Key responsibilities include quoting, selling, and servicing insurance policies; explaining coverage options; processing policy updates; following up on leads and renewals; and maintaining compliance with state insurance regulations.

Requirements

• Active General Lines Insurance License
• Strong communication and consultative sales skills
• Ability to build and maintain client relationships
• Highly organized and detail-oriented approach
• Bilingual skills

Nice To Haves

• Active Life and Health Insurance License
• Prior insurance sales or customer service experience

Responsibilities

• Quoting, selling, and servicing insurance policies
• Explaining coverage options
• Processing policy updates
• Following up on leads and renewals
• Maintaining compliance with state insurance regulations
• Balancing scheduled follow-ups with new inquiries
• Moving between phone, email, and in-person conversations
• Documenting each interaction carefully and keeping records current
• Prioritizing timely responses
• Confirming details to avoid errors
• Coordinating next steps so clients know exactly what to expect

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Life Insurance
• Competitive Salary
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed