Bilingual Customer Service Representative I

Van Horn Automotive Group • Milwaukee, WI

6d • Onsite

About The Position

Van Horn Latino has an excellent opportunity for a Bilingual Customer Service Representative! The Customer Service Representative will assist with enhancing customer satisfaction, increasing sales opportunities, and building meaningful customer relationships. If you are dedicated to providing an outstanding customer experience, are bilingual in Spanish, and want to work with a great team, we invite you to apply!

Requirements

• High School Diploma or equivalent
• Valid driver’s license
• Bilingual in Spanish and English, both verbally and in writing
• Some college experience or graduate
• Must be organized, reliable, and able to work in a fast-paced environment

Nice To Haves

• Previous customer service experience is preferred but not required

Responsibilities

• Respond to internet, phone, chat and text inquiries
• Assist customers with questions about vehicles of interest
• Generate and coordinate sales appointments
• Follow up with customers by phone
• Enter and maintain customer information in our database
• Maintain positive relationships with customers
• Provide bilingual customer support in Spanish and English

Benefits

• Generous paid time off policy including vacation, personal days, and holidays
• 5 day workweek! No Sundays!
• Paid Training
• Gym/workout reimbursement
• Tuition reimbursement
• Health, Dental Vision, 401k & more!
• Paid volunteer time: 16 hours of paid time off annually to volunteer for organizations of your choice
• Employee discounts on vehicles, parts, and service
• Employee Stock Ownership Program (ESOP)
• Professional work environment
• Promote from within culture
• Community involvement
• Employee referral program
• Holiday parties, brewer game, summer picnic & more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED