Bilingual (English/Spanish) Remote Customer Service Representative / Answering Service Agent – Earn Up to $17/hr

Advantage TeleMessaging, Inc. • West Reading, PA

2d • Remote

About The Position

Advantage TeleMessaging, Inc. is seeking friendly, professional individuals who are fluent in both English and Spanish to join their remote answering service team. This is a stable, full-time customer service position, not telemarketing, cold calling, or gig work. Agents provide real customer support for businesses across the United States and Canada. The role requires professionalism, strong communication, and reliability. Founded in 1994, Advantage TeleMessaging, Inc. is an award-winning leader in the answering service and contact center industry, providing 24/7/365 telemessaging solutions nationwide. Their success is built on teamwork, professionalism, reliability, and exceptional customer care.

Requirements

• Fluent in both spoken and written English and Spanish
• Strong customer service skills
• Communicate clearly and professionally
• A friendly, polished phone presence
• Dependable and punctual
• Demonstrate strong spelling and typing skills
• Comfortable multitasking while handling calls
• Enjoy working as part of a team
• Meet work-from-home requirements, including: A separate, quiet workspace free from noises and distractions
• High-speed wired internet connection (no Wi-Fi)
• Flexible and able to work the required schedule
• Pass a pre-employment drug screen and background check

Nice To Haves

• Previous call center or answering service experience is a plus

Responsibilities

• Professionally answer incoming calls for a variety of businesses
• Take accurate messages and relay information clearly
• Assist callers with empathy and professionalism
• Enter information into company systems while speaking with callers
• Communicate effectively with team members and supervisors
• Help create a positive experience for every caller

Benefits

• Company-provided equipment
• Medical, dental, and vision insurance
• Telemedicine benefits
• Flexible Spending Accounts (Section 125 plans)
• 401(k)
• Paid Time Off
• Supportive remote team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed