Bilingual Customer Service Rep
Primerica•Duluth, GA
10d•$35,000 - $37,000
About The Position
About this Position The Bi-lingual CSR1 answers telephone and written inquiries from clients and agents, performing research and solving problems as authorized.
Requirements
- Ability to successfully complete Life Technical training including classroom exam and phone assessment
- Previous customer service experience preferred
- Excellent verbal and written communication skills in Spanish and English
- Ability to organize and present facts in a clear and concise manner in both speech and correspondence
- Ownership mentality
- Good voice quality (clarity, tone, etc.)
- Reading comprehension
- Attention to detail
- Decision-making
- Confidentiality
- Problem Solving
- Excellent verbal communications
- Excellent written communication
- Reasoning
- Applied knowledge
- Sitting
- Speaking
- Hearing
- Writing
- Attendance
- Computer
- Headset
- Webcam
- Microsoft Office
- Internet systems (web browsers, email, etc.)
- Call Center components
- High speed internet
- PC or laptop with high speed capability
Responsibilities
- Answers telephone inquiries from clients and agents in Spanish and English
- Protects the company’s authority to do business by complying with legal and ethical standards, policies and procedures.
Benefits
- Day one health, dental, and vision insurance
- 401(k) Plan with competitive employer match
- Vacation, sick, holiday and volunteer time off
- Life and disability insurance
- Flexible Spending Account & Health Savings Account
- Professional development
- Tuition reimbursement
- Company-sponsored social and philanthropy events
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
