Bilingual Customer Service Rep
JOHNSON BROS BAKERY SUPPLY INC•San Antonio, TX
•Onsite
About The Position
The Bilingual Customer Service Representative is responsible for carrying out all customer service activities, including responding to inquiries, processing orders, and handling complaints in a prompt, courteous, and effective manner. This role also involves various clerical duties such as phone responsibilities, greeting visitors, and scheduling. The candidate must be bilingual in Spanish.
Requirements
- Must be bilingual in Spanish language
- High school diploma
- Strong communication skills and attention to detail
- Must be friendly and positive
- Professional phone and customer service etiquette
Responsibilities
- Process and input customer orders and purchase orders
- Check for product availability
- Assist Account Managers with orders and special requests
- Coordinate special, last minute shipping requests with transportation and operations department
- Ensure proper invoicing of accounts including issuing credits
- Work with Accounts Receivable about customer accounts
- Answer phone calls, keep up with daily emails and operate various types of office machines and computers necessary to perform duties
- Assist General Manager as needed
- Other general office duties as assigned
Benefits
- $16/hour, paid weekly
- Benefits and PTO after 60 days
- Company paid Life/AD&D
- Company paid short term disability
- Company paid 401k Match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
