Bilingual Customer Service/Collections Representative - HVC 01.05.2026 CF

LocateSmarterCedar Falls, IA
18d$15 - $16Onsite

About The Position

NOW HIRING!! STOP IN- WALK IN- CALL IN- DON'T LET THIS OPPORTUNITY PASS YOU BY. Now is the time to take THE NEXT STEP and come to CBE for a career. You could start as a Bilingual Customer Service/Collections Agent as soon as Monday, January 5th, 2026. FLEXIBLE SCHEDULES AVAILABLE: Full-time Full-time (40hr) flexible weekday schedule with 1 required night until 8pm In-Office Environment, Competitive Pay, Benefits AND you can earn Commission! CBE provides 3 weeks paid training and supports you every step of the way! Strong Belief in Promote from Within (Your New Career is up to you) Apply TODAY! Purpose of the Position : As a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment.

Requirements

  • At least 18 years of age
  • High School Diploma or GED
  • 9+ months of work history (customer service experience preferred)
  • Computer and typing skills required
  • Excellent attendance
  • Self-starter with great attention to detail
  • Customer service mindset
  • Strong communication, persuasion, and negotiation skills
  • Ability to handle multiple tasks simultaneously
  • Strong work ethic
  • A competitive spirit, an unrelenting drive to be the best
  • Ability to learn new information and integrate processes
  • Achieve schedule adherence and compliance expectations
  • Meet productivity and call quality standards as set by the company
  • Problem solving skills & ability to recommend solutions
  • Bilingual English/Spanish
  • Background checks and drug testing required

Responsibilities

  • assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent

Benefits

  • CBE provides 3 weeks of paid training, no call center experience necessary!
  • Day shift available for full-time work
  • Flexible schedule for part-time work.
  • $15.00 - $16.00 + per hour plus commissions.
  • This position pays a base wage + commission. Commissions can pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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