Customer Service & Collections Representative - Hickory
About The Position
Customer Service & Collections Representative $16.50/hr. Starting Pay + Commission Day shift schedule : Monday - Friday, 8:00 AM - 5:00 PM (no nights or weekends!) Join our fast-paced team at Terminix Service Inc in Hickory NC , where your people skills and drive make a real impact. We're looking for energetic professionals who thrive in a high-volume call environment and love helping customers while driving sales and results. ABOUT TERMINIX SERVICE, INC. Terminix Service Inc, a family-owned company with over 80 years of history and 57 locations across SC, western NC, and GA. We provide exceptional Commercial & Residential Pest Control Services from 57 branches across South Carolina, western North Carolina, and the CSRA region of Georgia. We are recognized for being among the top 10 pest control companies in the country. We invest in the people and communities where our employees live and work. We are not just in the BUG business, we're in the PEOPLE business. We believe in hiring extraordinary people and providing them with the opportunities and benefits that they need to reach both professional and personal success. As a family business, we know that our success comes from our people. Nearly half of our employees have worked with us for more than five years. Apply Today If you're energetic, customer-focused, and excited to help others while growing your career, we want to meet you! Fill out our quick 3-minute application and take the first step toward joining a team that values your skills and contributions. Location:(28602 )
Requirements
- Strong communication and negotiation skills
- Experience in sales, collections, and/or customer service preferred
- Comfortable working in a fast-paced, goal-driven environment
- Reliable, positive, and ready to grow with us
Responsibilities
- Handle a high volume of inbound and outbound calls with professionalism and urgency
- Engage with customers to resolve account issues, collect payments, and offer solutions
- Drive sales through strong product knowledge and persuasive communication
- Maintain accurate records and follow up to ensure customer satisfaction
Benefits
- $16.50/hr. starting pay + competitive commission structure
- Full benefits package : Medical, dental, vision, FSA, life insurance, paid holidays, PTO, 401(k) with match, profit-sharing, and more
- Paid training from day one - including travel and meals at no cost to you
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
