Full-Time Bilingual Customer Service Agent
MAP•North Richland Hills, TX
•Onsite
About The Position
Map Communications is looking for candidates to join our rapidly growing team as Full-Time Bilingual Customer Service Agents! We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. We encourage you to apply if you possess excellent communication skills and computer literacy.
Requirements
- Typing speed of 35WPM
- Proficient computer skills
- Self-motivated, accountable individuals with a warm demeanor
- Ability to remain composed when assisting upset callers
- Strong attention to detail in writing
- Consistent dedication to reliable attendance and schedule adherence
- Ability to speak, read, and write in Spanish and English
Responsibilities
- Professionally manage a high volume of incoming calls, greeting callers with a polite and pleasant demeanor.
- Accurately gather and relay essential information, ensuring all message details are thorough and precise.
- Verify and meticulously enter information into our system, providing clients with confidence that their issues will be effectively communicated.
Benefits
- Employee Stock Ownership
- Comprehensive Medical, Dental, and Vision Benefits
- Paid Vacation
- Traditional 401K with company matching
- Free Life Insurance Policy
- Legal Assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
