Bilingual Coordinator, Resource Management

MNP•Gatineau, QC

About The Position

Make an impact with our Resource Management team as a Bilingual Coordinator. This diverse team of professionals understands internal service needs and anticipates resource constraints before they become a challenge. As a trusted advisor, you’ll support the effective placement of team members so that our firm can maximize efficiencies and has the capacity needed when delivering services and results. The Bilingual Coordinator, Resource Management team ensures the effective deployment of consulting and professional staff across client engagements. This role helps balance demand with capacity, ensures the appropriate alignment of skills to project needs, and supports the overall utilization goals of the firm. Working closely with engagement managers, practice leaders, and Human Capital, the Bilingual Coordinator, Resource Management ensures accurate resource data, facilitates staffing decisions and contributes to efficient and profitable service delivery. MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Requirements

Must be fluently bilingual in English and French
Strong proficiency in excel, project management tools or reporting tool skills
Strong analytical and organizational skills with high attention to detail
Excellent communication, collaboration and ability to influence at various levels of the organization
Thrives in fast-paced environments, managing competing priorities
Discretion and professionalism when handling sensitive information
Takes initiative, demonstrates flexibility and is a team player

Nice To Haves

Bachelor’s degree in business or a related field preferred
Experience in a professional service, consulting, or project-based environment preferred
2-3 years of relevant work experience is an asset

Responsibilities

Coordinate assignment of client service staff to client engagements based on availability, billable targets, skill sets, and project requirements
Maintain real-time visibility of staffing pipelines, engagement schedules, and future resource needs
Maintain accurate resource data in professional services automation (PSA) or project management systems
Update and manage skills inventories, certifications, and practice-specific capability databases
Serve as a centralized point of contact for staffing requests from engagement managers and partners
Flag resource conflicts, overallocations, and underutilization, and recommend viable staffing solutions
Assist in forecasting demand and capacity across practices and service lines
Monitor and report on staff utilization, billability, and workload distribution to support staffing decisions and operational planning
Ensure teams accurately track time and align with firm standards for timekeeping and billing
Must be fluently bilingual in French and English. Will be mostly working in a French environment
Communicate changes in project timelines, staffing shifts, and employee availability
Collaborate with Human Capital and Talent teams on onboarding schedules, skill updates, and staffing readiness for new hires
Support continuous improvement of staffing processes, tools, and governance frameworks
Contribute to the development of standardized resource planning policies and best practices across the firm
Assist with compliance activities including audit preparation and quality checks on time-reporting
Maintain flexibility to travel, as necessary