Bilingual Communication Specialist (Hybrid/Remote)

The Credit Counselling Society

1d•Hybrid

About The Position

The Communication Specialist is the ‘voice’ of CCS, putting into words the great work that we do in a way that resonates with Canadians. Your role will be to use your financial industry knowledge to create compelling written collateral in the form of blog articles, media pitches, press releases, brochures, presentations, video scripts, and social media posts to increase awareness, consumer interaction, and knowledge, consistent with our overall marketing and awareness strategy. Your role is a key component of our overall marketing and awareness strategy, working collaboratively with other members of the Marketing & Community Engagement team.

Requirements

Fluency in both English and French, in written and verbal communication.
Post-secondary degree or diploma in a related field (business or communications preferred).
Three to five years of experience in either the personal finance or credit industry.
Two to three years of experience in communications, writing, or journalism.
Excellent oral and exceptional written communication skills.
Strong interpersonal skills and attention to detail.
Well-organized and self-motivated.
Ability to maintain confidentiality.
High proficiency in computer office applications (e.g. Microsoft Office Products like Word, Excel, PowerPoint, Publisher).
Good understanding of and interest in multiple social media platforms (e.g., X, Facebook, Pinterest, Instagram, TikTok).

Nice To Haves

Previous experience working in a media relations capacity is an asset.

Responsibilities

Create compelling written collateral in the form of blog articles, media pitches, press releases, brochures, presentations, video scripts, and social media posts.
Increase awareness, consumer interaction, and knowledge.
Work collaboratively with other members of the Marketing & Community Engagement team.

Benefits

Annual salary review process each January.
35 hour work week.
Generous time off provisions.
Three weeks vacation to start.
3 CCS days to use at your discretion.
6 Sick/Personal Days each year.
Comprehensive health and wellness benefits package, including Prescription Coverage, Extended Health and Dental Coverage, a Health Spending Account, and a Wellness Spending Account.
Long-term savings program with employer matching (up to 5% in the first 5 years of employment, with increases at 5th and 10th anniversaries).
A $1,000 annual bonus upon the organization achieving our Client Satisfaction goals.
Educational reimbursements (up to $2,500/year).
Bilingual Credit, valued at $800 annually.
Opportunity to participate in our two-level employee development program.
Supplemental mentoring relationships.
Celebration of personal and organizational milestones, including a paid day off when moving or getting married, as well as gifts for important events like having a child or celebrating a milestone service anniversary.
Employee and family assistance program that offers counselling support as well as a wide variety of support resources.