Bilingual Collections Specialist

RTO National • Greenville, SC

3d

About The Position

RTO National is recruiting a Bilingual Collections Representative to support its continued growth. The role is responsible for collecting payments on customer accounts while providing excellent customer service. The successful candidate maintains past-due accounts in line with company goals, uses a firm and fair collections approach, and builds customer relationships that support consistent, successful collections. The company seeks employees who support its values of Accountability, Creativity, Integrity, Respect, and Candor.

Requirements

• Bilingual in Spanish and English.
• Experience in customer service, collections, or sales.
• Call center experience.
• Be results-driven and able to meet goals.
• Excellent customer service skills.
• High school diploma or GED.

Responsibilities

• Collect payments on customer accounts.
• Maintain past-due accounts in line with company goals.
• Use a firm and fair approach to collections.
• Build customer relationships to support consistent and successful collections.
• Provide excellent customer service.

Benefits

• Monthly bonus potential.
• Hybrid scheduling potential.
• Engaged leadership team.
• Hands-on training.
• Ergonomic benefits.
• Paid time off and paid holidays.
• Employee Assistance Program.
• Medical, dental, vision, disability, and employer-provided life insurance.
• Health Savings Account eligibility.
• 401(k) plan with a Safe Harbor match.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED