Bilingual Clinical Guide: Cardiology Nurse

Devoted Health • Waltham, MA

5d • Remote

About The Position

The Cardiology Nurse, known as the Clinical Guide, is a vital part of Devoted Medical's Congestive Heart Failure (CHF) specialty clinic. This program is dedicated to enhancing the health of our members living with heart failure. The clinic delivers three concurrent interventions: 1) Health Coaching: Educating members to become proactive self-managers of their chronic condition. 2) Volume Optimization and Weight Monitoring: Closely tracking member weight for fluid management. 3) Medication Optimization: Initiating or intensifying Guideline Directed Medical Therapy (GDMT). Clinical Guides manage a panel of enrolled members. They provide virtual guidance, primarily through phone and video visits, supporting members until they successfully "graduate" as competent self-managers. Throughout this journey, they collaborate with a multidisciplinary team, including cardiology-trained nurse practitioners, pharmacists, social workers, and care coordinators. Looking ahead, we are developing a virtual Heart Center of Excellence, which will expand the role and responsibilities of the nurses within the heart failure clinic to support this significant new initiative.

Requirements

• An unrestricted, compact RN license
• A minimum of 4 years of RN experience with at least 2 years in a non-ICU cardiac focused setting, outpatient being ideal
• A secure & private workspace with a strong & reliable internet connection.
• Bilingual in English & Spanish. Will be required to conduct patient assessments in Spanish.
• Strong interpersonal and communication skills, your nursing care will be delivered verbally 100% of the time
• Highly comfortable with technology (EMRs, messaging platforms, online portals, AI chat)
• Ability to multi-task: you’ll be listening, talking and typing all at the same time.
• Team player mentality with a can-do attitude.
• Comfortable with fast paced and evolving workflows, we will change and improve quickly.
• Willingness to work 8-5 in Mountain Time zone or later time zone (MT, PCT)

Nice To Haves

• Telehealth/remote experience strongly preferred
• Bilingual in Spanish
• Experience working in the Medicare Advantage landscape

Responsibilities

• Completing remote (telephonic/video) visits to conduct nursing assessments of heart failure, comorbid conditions, ED/hospitalization history, medications, psychosocial factors, and member values and preferences
• Provide comprehensive clinical education tailored to individual needs (disease process, medications, symptom monitoring, lifestyle counseling, contingency planning).
• Developing care plans in partnership with members and their caregivers - problems, SMART goals, interventions - while continuously evaluating the member’s progress.
• Collaborating with an interdisciplinary team of registered nurses, advanced practice nurses, physicians, social workers, and pharmacists on shared members, to ensure we’re working together to meet the needs of the members.
• Collaborating closely with our PCP partners, as well as other clinical teams within Devoted Medical Group, to coordinate care and deliver evidence based, effective, and accessible health care.
• Participating in weekly team huddles and patient rounds presentations
• Adapting to evolving workflows and care delivery models as we continue to grow and develop an emerging Heart Center or excellence
• Providing feedback and potential solutions to help improve the operational processes, software tools, and clinical care.

Benefits

• Employer sponsored health, dental and vision plan with low or no premium
• Generous paid time off
• $100 monthly mobile or internet stipend
• Stock options for all employees
• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
• Parental leave program
• 401K program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed