Bilingual Clinical Case Manager

Felton InstituteSan Francisco, CA
Onsite

About The Position

Felton Institute is seeking a Bilingual Clinical Case Manager for its Geriatric Services West (GSW) program within the Senior Division. This program offers a full continuum of mental health services for older adults, including outpatient clinics, community-based services, and supportive housing sites. The GSW program specifically provides mental health services to older adults with severe psychiatric disorders and co-occurring disorders, utilizing an inter-agency, multidisciplinary approach. The program is committed to implementing Evidence Based Practices and Behavioral Health research into its community-based mental health services.

Requirements

  • Master's degree or higher in Social Work, Counseling or Psychology, registered with CA BBS.
  • Experience in case management and mental health treatment for at risk adults, including co-occurring disorders; experience with older adults preferred.
  • Bilingual in Cantonese and Mandarin is REQUIRED.
  • Comprehensive range of mental health and substance abuse counseling, assessment, and crisis intervention skills.
  • Ability to work cooperatively on a multi-disciplinary team, and to work with clients of diverse backgrounds.
  • Experience, knowledge, and familiarity of the DSM 5, understands how to appropriately diagnose.
  • Valid CA Driver’s Licensed preferred; travel to homes and other health/community organizations required.
  • Strong organizational, interpersonal, and time management skills and attention to detail.
  • Strong communications skills both verbal and written.
  • Ability to prioritize projects and follow through.
  • Ability to be a team player with a welcoming attitude.

Nice To Haves

  • experience with older adults preferred
  • Valid CA Driver’s Licensed preferred

Responsibilities

  • Work closely with interdisciplinary team of clinical case managers, psychiatric nurse practitioners, psychiatrist and community specialist to provide specialty mental health services to older adults.
  • Provide crisis intervention to prevent hospitalization, and if necessary, facilitates involuntary hospitalization.
  • Perform intakes and assessments for older adults with psychiatric and dual diagnosis disabilities in a Felton clinic, community and/or in their homes.
  • Provide individual or group therapy to stabilize clients and prevent de-compensation.
  • Provide clinical case management services, including evaluations, service plan development, assisting clients in accessing housing, financial, medical and other needed services. Coordinates with other service providers.
  • Maintains clinical records of each client contact or service in accordance with mandated standards of Medi-Cal, Medicare, and San Francisco’s Community Behavioral Health Services.
  • Participates in team meetings and case conferences through presentation of cases, discussion of clinical issues and exchange of information and ideas.
  • Commits to ongoing training by participating in Felton’s training and BHS trainings, including developing specializations in evidence -based treatments and practices.
  • Commits to ongoing training in the geriatric specialization of mental health services, as provided by the Senior Division and Felton Institute.including developing specializations in evidence-based treatments and practices and the geriatric specialization of mental health services, as provided by the Senior Division and Felton Institute.
  • Provides information regarding community resources to the general public as needed.
  • Other duties and responsibilities that may be assigned from time to time.

Benefits

  • Fully-Paid Medical and Dental Plans
  • Health Reimbursement Card
  • Paid Time Off (personal, vacation, and sick time)
  • 403B with company match
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service