Bilingual Clinical Care Coordinator (CMA)
About The Position
A respected nonprofit healthcare organization in Nashville is seeking a bilingual Certified Medical Assistant to support the delivery of high-quality outpatient care in a patient-centered clinical setting. This position offers the opportunity to work closely with healthcare providers while helping individuals access essential medical services, preventive care, and ongoing treatment. The ideal candidate is compassionate, organized, and committed to creating a welcoming experience for patients from diverse backgrounds. Our multidisciplinary healthcare team provides a variety of services focused on prevention, wellness, and long-term health management, including: Preventive healthcare services, Infectious disease treatment and monitoring, Sexual wellness and education programs, Laboratory testing and diagnostic support, Patient navigation and care coordination.
Requirements
- Active Certified Medical Assistant (CMA) credential in Tennessee
- Current Basic Life Support (BLS) certification
- Fluency in both English and Spanish required
- Strong interpersonal, organizational, and communication skills
- Ability to remain calm, professional, and patient-focused in a fast-paced environment
Nice To Haves
- Previous experience in a clinical or outpatient healthcare setting preferred
- Experience using electronic medical record systems is beneficial
Responsibilities
- Welcome and prepare patients for clinical appointments
- Obtain and document vital signs, medical history updates, and medication information
- Assist healthcare providers during examinations and minor procedures
- Provide patients with information and support related to their care plans
- Help maintain a positive and inclusive patient experience
- Perform venipuncture and specimen collection
- Administer injections and prescribed medications within scope of practice
- Process laboratory specimens and coordinate testing requirements
- Ensure exam rooms and clinical areas are properly stocked and prepared
- Follow established infection control and safety protocols
- Maintain accurate electronic health records and patient documentation
- Schedule appointments and assist with patient follow-up activities
- Support communication between patients, providers, and clinic staff
- Respond to patient inquiries and assist with care coordination needs
- Participate in quality improvement initiatives and clinic projects
- Assist with daily clinic workflow and administrative functions
- Contribute to a clean, organized, and professional healthcare environment
- Support ongoing staff training and operational initiatives
- Maintain confidentiality and compliance with applicable healthcare regulations
Benefits
- Competitive hourly compensation
- Generous paid time off program
- Paid holidays throughout the year
- Medical, dental, and vision coverage
- Employer-paid life insurance
- Long-term disability coverage
- 403(b) retirement savings plan
- Employee Assistance Program (EAP)
- Continuing education and professional development support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
