Bilingual Central Scheduler

Ability Rehabilitation • Sanford, FL

1d • Onsite

About The Position

Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist owned with over 20 years of qualified therapy experience. Step inside our locations, and you will feel a culture of care, professionalism, and human connection. We serve communities in nine counties, with a total of 23 outpatient clinics, and we are still growing, so join our company and grow with us! We are seeking a highly organized and efficient Bilingual Central Scheduler to join our team in Sanford , Florida . The ideal candidate will be responsible for coordinating and managing appointments, procedures, and resources across our healthcare facility, ensuring smooth operations and optimal patient care.

Requirements

• Proven experience (2-3 years) in scheduling or related administrative role, preferably in a healthcare setting
• Proficiency in scheduling software and Microsoft Office Suite, especially Excel
• Excellent time management and multitasking skills
• Strong written and verbal communication abilities
• Demonstrated problem-solving skills and attention to detail
• High school diploma or equivalent required
• Ability to work in a fast-paced environment and handle high-volume scheduling
• Strong organizational skills and ability to prioritize tasks effectively
• Customer-oriented mindset with a commitment to providing exceptional service

Nice To Haves

• Associate's or Bachelor's degree in Healthcare Administration or related field preferred
• Knowledge of medical terminology and procedures preferred
• Familiarity with healthcare regulations and compliance standards

Responsibilities

• Manage and maintain the centralized scheduling system for multi-disciplinary services.
• Coordinate patient appointments, procedures, and follow-ups using scheduling software
• Communicate effectively with patients, healthcare providers, and staff to schedule and confirm appointments.
• Resolve scheduling conflicts and make necessary adjustments to maximize efficiency
• Ensure compliance with healthcare regulations and organizational policies
• Collaborate with various departments to streamline scheduling processes
• Handle patient inquiries and provide excellent customer service
• Maintain accurate and up-to-date patient records in the scheduling tracking system.

Benefits

• Competitive salary
• Excellent benefits package including 401k, health, dental, vision, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED