BSCCW

John Howard Society of Ottawa•Ottawa, ON

7d•CA$53,633 - CA$60,705•Onsite

About The Position

The John Howard Society of Ottawa is seeking a Bilingual CCMS Case Manager/Bail Supervisor for a 4-month term position with the possibility of extension. This role offers the opportunity to work in two diverse supervision programs: Alternatives to Detention Community Case Manager and Bail Supervisor. As an Alternatives to Detention Community Case Manager, you will provide supervisory and community referral services for individuals released from detention by the Canada Border Services Agency (CBSA). As a Bail Supervisor, you will be responsible for expediting bail and court proceedings, reducing failures to appear through client supervision, and assisting clients in addressing issues that may have contributed to alleged misconduct. This position offers a unique opportunity to gain different skills and experiences within a supportive and innovative organizational culture that values diversity and employee potential. The employer provides a benefit plan, four weeks of vacation annually, a Defined Contribution Pension Plan after eligibility, and opportunities for continual learning and development.

Requirements

Ability to speak in English and French
Updated clear Criminal Reference Check required for working with the vulnerable population and the ability to pass the CBSA security clearance.
Minimum 2 years’ experience working with vulnerable clients or within a social service in a social service organization.
Demonstrated ability to work as part of a cohesive team unit
Ability to work and collaborate with various community partners
Experience working with clients in a case management capacity
Experience working within a program model that is accountable to process as well as comprehensive quality assurance measures
Willing to work flexible hours when necessary
Excellent people skills to facilitate relationships with clients, colleagues, supervisors, program partners and community members

Responsibilities

Interview clients at the Ottawa Carleton Detention Centre as requested by the CBSA
Provide verified, neutral and factual information to assist the CBSA and/or the Immigration and Refugee Board (IRB) in determining initial and ongoing suitability for program enrollment
Provide ongoing information about enrolled program participants to assist the CBSA and/or the IRB in determining the ultimate outcome of the participant’s journey through the immigration continuum.
Develop a case plan for CBSA clients including referrals to community agencies to address identified areas of need and support
Interview clients in the cellblock at court prior to court appearance in the Ontario Court of Justice Criminal Court for suitability for release on the Bail Verification and Supervision Program
Ensure client stays focused on the task at hand to obtain required information.
Maintain a caseload of approximately 25 bail supervision clients in addition to the CBSA clients
Complete standardized assessments to evaluate the client’s risk and need areas, and to develop implement an intervention plan to address those areas of need that are most strongly associated with criminal activity
Establish with the client achievable, specific goals
Maintain knowledge of and assist clients with referrals to appropriate community service agencies and educational/vocational programs
Maintain client confidentiality
Prepare report for the CBSA and for the criminal court in a timely manner outlining the supervision case plan as required
Ensure client file notes are maintained on the client information management system (CAMS and Caseworks)
Maintain client master files by affixing assessment and intervention plan, statistical forms, and any relevant internal information including all bail program forms
Produce additional written reports and records as required
Collect information for program evaluation and statistical purposes
Ensure a comprehensive understanding of John Howard Society Personnel Manual and Policy and Procedures Manual
Submit monthly client summary reports to CBSA
Submit quarterly statistical reports
Attend staff meetings as required
Maintain consistent communication and develop positive relationships with the CBSA, court personnel, probation case managers and other professionals involved with the client
Provide coverage at court as required
Testify in court or at a IRB hearing as required
As appropriate participate in meetings/obligations involving a client
Establish partnerships with relevant community resources viable for promoting and sustaining gains made by the client
Confirm clients are following through on court ordered conditions
Assist in maintaining a positive environment
Be knowledgeable about evidenced-based research in community corrections
Maintain professional development through participation in relevant training, and through the clinical supervision process
Actively participate in program evaluation
Perform other duties as may be occasionally requested. This may include training and community presentations
Exercise extreme flexibility to accommodate fluctuating and varied program need