Temp Bilingual Case Manager (English/Russian Speaking) - HSP FSU

Elder Care•Brooklyn, NY

21h•Hybrid

About The Position

Provide casework services and advocate for clients in the Holocaust Survivor Program. This role involves conducting intakes, screening clients for entitlements and benefits, assessing clients in various settings, and developing care plans. The Case Manager will also provide supportive counseling, maintain communication with clients and their families, and manage case notes and statistics using the program's data system. Active participation in supervision and staff meetings is expected, as is facilitating group activities. Adherence to organizational standards, including mandatory annual trainings, is required.

Requirements

Bachelor's Degree Required
One year related experience and/or training
Working knowledge of Microsoft Office Suite and other technology
Excellent communication and listening skills
Excellent customer service skills with a focus on treating clients with respect and dignity
Able to multi-task and work independently with a great attention to detail
Bilingual in English and Russian

Responsibilities

Conduct intakes, provide accurate information and referrals.
Screen and assist clients with applications and re-certifications for entitlements and benefits.
Assess clients in their home, hospital or other institutional setting as appropriate.
Advocate on behalf of clients and arrange for provision of services; develop implement and follow up on care plans.
Provide supportive counseling to clients as needed.
Maintain ongoing communication with client, family members and other collaterals as appropriate.
Maintain complete and accurate case notes utilizing the program’s data system; prepare required documentation in case file within organizational time frames.
Maintain and report on statistics according to Selfhelp standards, utilizing the program’s data system and other forms of record keeping as needed.
Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner.
Facilitate and assist at social, recreational and other group activities and events.
Supervise social work students (if applicable).
Adhere to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.
Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers.
Adheres to the organization’s policy in regards to absenteeism and appearance.