Full Time Bilingual Call Center Specialist

MAP•North Richland Hills, TX

2d•$19•Onsite

About The Position

Map Communications is looking for candidates to join our rapidly growing team as Full-Time Call Center Specialists! We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. We encourage you to apply if you possess excellent communication skills and computer literacy. Join a company where your future is our priority! We are seeking team members who are passionate about building a lasting career and a stable future. Our Employee Stock Ownership Plan (ESOP) and excellent retirement benefits are designed to help you build wealth and security alongside us.

Requirements

Typing speed of 35WPM
Proficient computer skills
Self-motivated and accountable
Warm demeanor and composed when assisting upset callers
Strong attention to detail in writing
Consistent dedication to reliable attendance and schedule adherence
Ability to speak, read, and write in Spanish and English

Responsibilities

Professionally manage a high volume of incoming calls , greeting callers with a polite and pleasant demeanor.
Accurately gather and relay essential information , ensuring all message details are thorough and precise.
Verify and meticulously enter information into our system, providing clients with confidence that their issues will be effectively communicated.