Bilingual Business Development Representative

Victory Toyota of San Bruno•San Bruno, CA

2d•$20 - $25•Onsite

About The Position

Victory Toyota of San Bruno is part of the family-owned Victory Automotive Group, operating since 1997 with over 50 locations across the United States. We are committed to providing exceptional experiences to our customers and employees by fostering a professional, informative, and supportive environment. We are seeking a self-motivated Bilingual Business Development Representative to join our team. This role involves managing incoming sales and service inquiries through phone and internet, coordinating appointments, and providing excellent customer service. You will collaborate with the Sales and Service departments to meet customer needs efficiently.

Requirements

High school diploma or GED required.
Fluent in both Spanish and English (bilingual).
Previous experience in administrative, clerical, call center, or customer service roles preferred.
Professional, dependable, and friendly demeanor with a helpful attitude.
Strong organizational and time management skills.
Proficient with computers and internet, including Microsoft Office applications.

Nice To Haves

Knowledge of the automotive industry is a plus.
Experience with Reynolds and Reynolds software is advantageous but not required.

Responsibilities

Manage all incoming sales and service appointment inquiries via phone and internet.
Schedule, confirm, and follow up on appointments, including missed ones.
Coordinate communication and resolve questions with relevant department personnel.
Track sold vehicles and manage hot sheets.
Confirm special order parts and support follow-up on phone and internet sales leads.
Maintain accurate paperwork, records, and prepare necessary documentation.
Provide general administrative assistance as required.