Bilingual Business Development Consultant

Granger Chevrolet • Orange, TX

3d • Onsite

About The Position

As a Bilingual Business Development Consultant , you will play a key role in strengthening customer relationships and driving sales by handling inbound and outbound calls. Your main goal is to schedule appointments and follow-up communications, contributing to customer satisfaction and dealership growth. This role requires excellent communication skills, a positive attitude, and strong organizational abilities.

Requirements

• Bilingual proficiency is required.
• High school diploma or equivalent.
• Experience with phone and telemarketing, preferably in automotive, business development, or customer service.
• Familiarity with scripts, power tracks, and alternative choices.
• Professional, enthusiastic, and friendly demeanor at all customer interactions.
• Excellent verbal, written, and communication skills.
• Strong organizational and multitasking abilities, with self-motivation to work independently and in teams.
• Comfortable working in a fast-paced environment with effective time management and prioritization skills.
• Basic computer literacy, including knowledge of Microsoft Word and data entry skills.

Responsibilities

• Answer all incoming phone calls following a script and schedule sales appointments.
• Make outbound calls to prospective customers.
• Log customer comments accurately in the database.
• Schedule follow-up contacts if appointments are not made.
• Use scripts to schedule appointments for sales and service departments.
• Confirm and reschedule appointments as needed.
• Update and maintain customer information in the database.
• Generate and send letters, postcards, and emails to support marketing and follow-up efforts.
• Respond to customer website inquiries promptly.
• Contact internet customers by email and phone to schedule appointments and follow up.
• Coordinate with relevant departments when appointments are scheduled.
• Assist with additional duties as assigned.
• Work towards meeting or exceeding monthly performance goals.

Benefits

• Comprehensive training programs to support your success.
• Competitive compensation package.
• Paid vacation, holidays, and sick leave.
• Health, vision, and dental insurance coverage.
• 401(k) retirement plan.
• Degrees at Work program allowing you and your immediate family to earn college degrees at no cost.
• Opportunities for career growth within a supportive and professional environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED