Bilingual Branch Manager

Georgia Auto Pawn, Inc•Marietta, GA

2d•$16 - $17•Onsite

About The Position

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development. This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed. This role requires someone who is comfortable leading a team and being accountable for results, holding coworkers to clear expectations and addressing performance directly, having direct conversations with customers about payments, operating in a structured, metric-driven environment, and managing multiple priorities in a fast-paced setting. Successful Branch Managers hold coworkers accountable and follow up consistently, coach and develop team members to improve performance, address issues quickly and directly, maintain structure and organization in daily operations, and take full ownership of results and drive improvement.

Requirements

High School Diploma or equivalent
Ability to work scheduled hours, including Saturdays
Valid Driver’s License and reliable transportation
Successful completion of pre-employment screening
Comfortable leading a team and being accountable for results
Comfortable holding coworkers to clear expectations and addressing performance directly
Comfortable having direct conversations with customers about payments
Comfortable operating in a structured, metric-driven environment
Comfortable managing multiple priorities in a fast-paced setting

Responsibilities

Overall performance of the branch, including sales, collections, and team development
Lead a small team
Drive daily execution
Ensure results are consistently met
Coach team members
Hold coworkers accountable
Handle customer conversations related to payments