Bilingual Branch Manager

Guadalupe Credit Union•Santa Fe, NM

8d•Onsite

About The Position

Guadalupe Credit Union is looking for a Branch Manager to join their team! In this role, you'll lead and develop branch staff to empower members through every interaction. You'll ensure your team has the skills and knowledge to provide meaningful financial guidance, encourage creative problem-solving, and foster a culture of growth. You'll also oversee hiring, training, scheduling, and branch operations, assist with community outreach, and help the branch meet its goals while supporting GCU's mission of financial empowerment. GCU offers a comprehensive benefits package to support your overall well-being.

Requirements

Minimum 3–5 years in a management or leadership role required; financial institution experience preferred.
Associate degree, or completion of a specialized certification or licensing program, or specialized training or apprenticeship program.
Bilingual in Spanish and English is required, including the ability to understand and speak fluently.
Regularly required to hear and speak.
Prolonged periods of sitting, as well as standing and walking.
Occasional bending, kneeling, reaching, and crouching.
Filing and lifting of items up to 20 pounds may be required on an occasional basis.
A computer is required to complete the assessment.

Nice To Haves

Financial institution experience preferred.

Responsibilities

Deliver professional, timely, and accurate service to all members and employees.
Monitor and review monthly branch production to ensure target results are achieved.
Conduct performance reviews in a timely and consistent manner.
Process loans, transactions, and account openings efficiently and accurately.
Manage hectic, challenging, or emotional situations with professionalism and composure.
Communicate effectively and adapt quickly to changes in a dynamic environment.
Oversee hiring, training, scheduling, and branch operations.
Assist with community outreach.
Help the branch meet its goals while supporting GCU's mission of financial empowerment.