Bilingual Branch Manager

Ascend Staffing•Abilene, TX

2d•Onsite

About The Position

Ascend Staffing is seeking a Bilingual Branch Manager to lead the day-to-day operations of our Abilene branch. This position is ideal for a motivated manager who enjoys developing teams, delivering excellent customer service, building strong client partnerships, and driving business growth. Previous staffing industry experience is not required. If you have strong leadership experience and the ability to manage people, clients, and business operations, we can provide the staffing industry training you need to succeed. Ascend Staffing is a leading staffing agency providing workforce solutions to businesses across a variety of industries. We focus on connecting employers with qualified talent while building lasting relationships with our employees, clients, and communities.

Requirements

At least 1 year of management experience
Experience leading and managing a small team
Strong verbal and written communication skills
Strong listening, presentation, and interpersonal skills
Strong problem-identification and objection-resolution skills
Proficiency with Microsoft Office applications, including Microsoft Excel
Experience using customer relationship management (CRM) software
Ability to manage multiple priorities in a fast-paced environment
Regular and reliable on-site attendance

Nice To Haves

Bilingual in English and Spanish to effectively communicate with our clients and candidates
Previous staffing, recruiting, sales, or workforce management experience
Knowledge of retail and/or wholesale principles, methods, practices, and techniques
Experience managing client relationships
Experience working toward sales, revenue, or performance goals

Responsibilities

Oversee and assist with daily branch operations, including recruiting, temporary employee placements, on-call rotations, and accurate recordkeeping
Lead, coach, and manage branch employees to achieve operational goals and performance expectations
Monitor branch goals, operating procedures, and performance metrics
Prepare and review branch financial reports
Ensure exceptional customer service is provided to clients and employees
Meet sales goals and help drive market expansion and revenue growth
Develop and maintain strong relationships with clients through regular communication
Conduct quarterly business reviews with clients to evaluate performance and identify opportunities for improvement
Facilitate a smooth transition of new clients from the sales representative to branch operations
Identify operational challenges and implement effective solutions
Help create a positive, accountable, and results-oriented branch culture